Terms of service

Overview

Company Information

The content of this online store is provided, updated, and managed by:

Ililo Consulting AB
Fivelstad Norrgården 110, 591 93 Motala, Sweden
Company registration number: 559027-3545
Email: info@norrgarden.shop

Norrgården Custom Woodworking is a brand name used for our webshop and marketing activities. Whenever “Norrgården Custom Woodworking” is mentioned in our terms and policies, it refers to the legal entity Ililo Consulting AB.

This website is operated by Norrgården Custom Woodworking. Throughout the site, the terms “we”, “us”, and “our” refer to Norrgården Custom Woodworking. We offer this website and its content—including information, tools, and services—to you, the user, conditioned upon your acceptance of all terms, policies, and notices stated here.

By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”). These Terms apply to all visitors of the website, including browsers, customers, and content contributors.

Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms and conditions, you may not access the website or use any services.

Our online store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.

Section 1 – Online Store Terms

By using our website, you confirm that you are of legal age in your country or have obtained consent from a parent or guardian to use the site.

When using our webshop:

  • You may not use our products for any illegal or unauthorized purpose.

  • You may not violate any applicable laws or regulations.

  • You may not transmit any worms, viruses, or other destructive code.

A breach of these Terms will result in immediate termination of your access to our services.

Section 2 – General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that certain data (excluding payment information) may be transferred unencrypted across various networks and adapted to meet technical requirements.
Credit card information is always encrypted during transmission over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

Section 3 – Accuracy of Information & Updates

We make every effort to ensure that all information on the site is accurate, but we cannot guarantee that all content is always up to date or free from errors.

We reserve the right to modify the content of the site at any time but are under no obligation to do so.

Section 4 – Prices & Service Modifications

Prices are subject to change without prior notice.
We reserve the right to modify or discontinue products or services at any time without notice.
We are not liable for any price changes, suspensions, or discontinuations of the Service.

Section 5 – Products & Services

Some products may be available exclusively online.
Products may have limited quantities and can only be returned according to our Return Policy.
We make every effort to display our products and colors as accurately as possible, but we cannot guarantee that all screens will render colors identically.
We reserve the right to limit sales of any product or service.

Section 6 – Billing & Account Information

We reserve the right to refuse or cancel any order.
If we suspect fraudulent activity, we may contact you for verification.
You are responsible for keeping your account and payment information up to date to ensure successful order processing.

For more details, please refer to our Return Policy.

Section 7 – Third-Party Tools & Services

We may provide you with access to third-party tools or services.
We are not responsible for how these tools function or are used.
Your use of such tools is entirely at your own risk and discretion.

Section 8 – User Comments & Feedback

If you send us creative ideas, suggestions, or proposals, you agree that we may use them without restriction or compensation.
We reserve the right to remove comments that are offensive, inappropriate, or unlawful.

Section 9 – Personal Data

The handling of personal data is governed by our Privacy Policy.

Section 10 – Prohibited Uses

You are prohibited from using the website for:

❌ Illegal activities
❌ Infringing upon intellectual property rights
❌ Spreading malicious software or viruses
❌ Harassing, threatening, or discriminating against others
❌ Sharing false or misleading information

We reserve the right to suspend or terminate users who violate these Terms.

Section 11 – Limitation of Liability

We are not liable for:

  • Technical issues with Shopify or payment providers

  • Losses resulting from the use of our Service

  • Errors or omissions in the website content

Your use of the Service is at your own risk.

Section 12 – Changes to Terms of Service

We may update these Terms at any time. Continued use of the website constitutes acceptance of any changes.

Section 13 – Contact Information

Have questions? We’re happy to help.
Email: info@norrgarden.shop
Address: Norrgården Custom Woodworking, Fivelstad Norrgården 110, 591 93 Motala, Sweden